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Convenience, Accessibility, ease of use, low cost, quick response time, reduction of missing responses, efficient collection of answers, safe to use.

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Our client’s needs are as unique as their businesses. Our custom solutions aim to provide the most versatile and specific means to make their goals a working reality.


The single most important aspect of a survey, newsletter or event communication is knowing who is going to respond.

There are many types of surveys, newsletters and event communications as well as many ways to present them to your users. In order to focus on whom you need to contact, Gizby provides the following guides:

SURVEY GUIDE:

Based on your target audience, there are five types of surveys:

  • Member Surveys
    Event surveys, member information surveys, member satisfaction surveys and readership surveys. These are all surveys aimed at the most important group of individuals your company needs to take care of, our simple to use survey tools make it easy to reach these valuable users. Feedback from this group is the key to planning and delivery of your services.

  • Website Visitor Surveys
    Make your users give you insight and information about your site and it's usability. The power of simple and direct questions is unmatched.

Find out who your visitors are and what they are thinking, expecting and how to improve their visit.

  • Customer Surveys
    Know and understand your audience. Gain knowledge and insight with fast and reliable results. Conference, readership and customer satisfaction surveys are a few types of customer surveys we can help you develop in order to learn more from your customers

  • Prospect and Event Surveys: Trade Show, Event Surveys and Conference Attendee surveys offer valuable information about demographics and opinions about the perceptions users have about your products or services. Gather crucial data about visitors and learn from your attendees.

  • Employee Surveys and Newsletters
    Understand and retain your employees, plug into their thoughts and understand their satisfaction levels in order to make more informed decisions and strategize planning.

NEWSLETTER GUIDE

There are three basic models of newsletters: Promotional, Relationship, Expert. Each type of newsletter shares common characteristics. Determine which model fits the type of newsletter you envision:

  • Promotional Newsletters: This type of newsletter is frequently used by businesses to promote a product or service. It is also known as a marketing newsletter. A promotional or marketing newsletter is typically sent to current or prospective customers free of charge. Not strictly a sales pitch, the promotional newsletter does strive to turn prospects into customers and customers into repeat customers.

  • Relationship Newsletters: Examples of this type of newsletter are club newsletters, employee newsletters, church newsletters, and alumni newsletters. They focus on the shared interests of the target audience. Typically distributed at no charge, some organizations may send newsletters only to paid members.

  • Expert Newsletters: Usually subscription-based, these newsletters generally focus on a specific topic and the recipient is someone who has specifically requested the information in the newsletter and is willing to pay for the information.

Some newsletters may have characteristics of more than one group.

EVENT MANAGEMENT GUIDE

Gizby's Event Manager is suitable for a wide variety of events including the following:

  • Conferences
  • Trade shows
  • Meetings
  • Fund raising dinners
  • Networking get-togethers
Frequently Asked Questions
  1. Can an unlimited number of users access and execute a survey at the same time, as in a conference?
  2. I don't know very much about html, databases or JavaScript. Can I use Gizby to create my web-based survey, newsletter or event registration and confirmation?
  3. Are my results confidential?
  4. Can a Gizby be password protected?
  5. Does Gizby support multi-lingual surveys?
  6. Is it possible to export the results data it to other programs?
  7. Can I test my survey?
  8. How many questions can I include per survey?
  9. Is Gizby customizable to my unique business needs?
  10. How do you charge?
  11. Does Java or any other software get downloaded to my computer?
  12. What about security?
  13. Can someone help me create my survey?
  14. How does Gizby distribute surveys?
  15. My survey is done and I don't want people to take it any longer - what do I do?
  16. Where are the responses to my survey sent?
  17. Can the administrator set the beginning and ending dates and times for a survey?
  18. Can I ensure the anonymity of the responses?
  19. Can I track total number of times a survey has been taken?
  20. Can I monitor who has taken a survey?


1. Can an unlimited number of users access and execute a survey at the same time, as in a conference?

Yes. As Gizby is a web-based survey system, you could have hundreds of respondents responding at the same time.

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2. I don't know very much about html, databases or JavaScript. Can I use Gizby to create my internet-enabled questionnaire?

Yes. There are no technical skills necessary to create an internet-based questionnaire. Gizby was created for anyone with basic computer skills to create a professionally-looking survey, newsletter or event registration form quickly and easily without needing any technical help from your IT department. For the first time, it might take you an hour to create your newsletter. When you get used to it, you can create a survey and publish it in 5 minutes. You can publish your survey in seconds and be ready for a live survey. You can log into your account from any web browser to monitor your survey progress and view real time live results.

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3. Are my survey results confidential?

Your data and your reports are your property. Gizby fully understands and follows the principles of anonymous and private surveys. We will maintain the credibility and confidentiality of your survey and never divulge this information to anyone but authorized personnel of your organization.

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4. Can a Gizby be password protected?

Yes. Whether it’s a survey, newsletter or event registration form or other communication it can be password protected to limit the people having access to the product. In fact, each form can be set with one or multiple passwords, i.e. each potential respondent can have a unique ID and password. In fact, Gizby could track who has responded to your surveys.

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5. Does Gizby support multi-lingual surveys?

Yes. Gizby is designed to conduct surveys from the web to support multiple languages in a single survey project. In fact, all the data can be routed to the same database for combined analysis.

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6. Is it possible to export the results data it to other programs?

Your data can easily be exported to MS Excel. Usually you will not have to download the data, as Gizby is a powerful analysis and report tool for your resulting data.

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7. Can I test my survey?

Yes. At any time during the design process you can preview your survey. Use this to check content, style, and usability.

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8. How many questions can I include per survey?

As many as you need. With Gizby you can ask an unlimited number of questions and answers, choosing from our varied list of question types. For more information, please see our Features page.

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9. Is Gizby customizable to my unique business needs?

Absolutely. We provide custom expandable coding services to meet individual business needs tailored right into your Gizby homepage.

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10. How do you charge?

Your account allows you to create unlimited surveys with unlimited questions and answers. You purchase and commit to responses in advance and we allocate disk storage and other resources based on your anticipated responses. The more responses you purchase in advance, the lower the per-response price. Please see our Pricing page for more information.

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11. Does Java or any other software get downloaded to my computer?

Never. Gizby requires no Java, no downloads, no installations, no applets. We have been extra careful to design our applications to run 100% over the web. Gizby applications will never cause your computer to crash; never spread a virus, and you'll never have to worry about corrupting your computer's configuration and setup files. And, your respondents with older equipment won't be denied access or asked to download big (and slow) software programs before taking your survey.

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12. What about security?

Gizby is completely secure. The website and databases are password protected, hidden safely behind appropriate firewalls, and encryption during data transfer is included using Secure Socket Layers (SSL.) All your data is confidential and owned by you. Gizby never sells nor provides our data to any third party, and never uses it internally or externally for any purpose whatsoever. It's yours, and we protect it for you.

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13. Can someone help me create my survey?

Absolutely! We want your survey to provide you with the information you need. If you need ideas, tips, templates, customization, or would like us to walk you through the process, contact us. We provide the highest levels of service and support to you and are always happy to help. If you'd like us to set up your Gizby for you, send us your current survey, newsletter or event information. If you need someone to come to your location and help with objective setting, survey design and results analysis, we can help you with that as well. Please feel free to contact us for assistance, ideas, tips or your Gizby communication setup.

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14. How does Gizby distribute surveys?

Each survey is an HTML file that is automatically transferred to our hosting service where we assign it a unique URL. You can send invitations via email using your existing email application or link directly off your web site.

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15. My survey is done and I don't want people to take it any longer - what do I do?

You have the ability to decide when your survey expires, meaning it is not longer viewable to the general public.

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16. Where are the responses to my survey sent?

Responses to your survey are sent via the Internet to our dedicated servers when a person presses the "submit" button at the bottom of your survey. We store responses in a secure location until you request them using the Gizby application. Members validated by member ID and password can only retrieve responses.

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17. Can the administrator set the beginning and ending dates and times for a survey?

Yes, you may specify the launch and expiry dates of every survey individually.

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18. Can I ensure the anonymity of the responses?

Yes, to make web surveys anonymous simply don’t include a “name" question in your survey.

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19. Can I track total number of times a survey has been taken?

Yes, all the information will appear in your Gizby personal homepage.

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20. Can I monitor who has taken a survey?

If you assign user ID's and passwords you can track who has taken it by examining the database or simply ask a question in the survey that can be used as an identifier for each respondent. I.e. email address, employee ID # etc.

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